01 / Flagship
Cutting cart abandonment ~35% for millions of Middle East shoppers
- E-commerce
- Design system
- Lead role
Firstcry ME's product page was leaking revenue and its design library was dead. As Lead Product Designer I rebuilt both: a redesigned PDP grounded in usability testing, and a bilingual Figma design system replacing Adobe XD. Cart abandonment fell ~35%. QA defects fell ~40%.