Case study 03 — Healthcare / End-to-end / 4 weeks in Figma
Remedi is a medicine reminder app for people who frequently forget their medications — and for the people who love them. Its parental feature distinguishes it from everything else on the market: you can track and remotely assist loved ones who find apps like this difficult to use, and find acclaimed pharmacies and clinics nearby.
01 — Problem
Some people find it difficult to learn new apps in an ever-expanding digital environment — and people forget things more easily than ever, prescriptions included. The combination is brutal: the users who most need a reminder app are often the least served by one.
The goal: a basic, easy-to-use app so users never miss a schedule, can find pharmacies and clinics nearby — and can be guided through the app by their loved ones when needed.
02 — Research
Users want to keep track of medication regimens and appointments in one place
Users want their devices and apps to be simple to use — complexity is a dealbreaker, not a feature
Users look for well-regarded hospitals, pharmacies, and clinics in their vicinity
Users want to manage and track the schedules of their loved ones, not just their own
Jenny Atlas, 31 — Engineer, married, 2 kids
Goal: one well-organised place for the whole family's medicine requirements.
Frustration: tracking everyone's schedules, forgetting to restock the cabinet, missing appointments on stressful days.
Aurther Wilde, 63 — Retired
Goal: a better quality of life without becoming a burden.
Frustration: forgets prescriptions through the day; today's complex mobile apps are unusable for him.
These two personas define Remedi's core tension: the app must serve Jenny's need for control and Aurther's need for simplicity — simultaneously, in the same product.
03 — Design
I mapped the information architecture and user flows before touching UI, keeping depth of navigation to a minimum so every core task — set alarm, add medicine, find a clinic, check on a loved one — is reachable in a couple of taps. Low-fidelity wireframes organised the work; usability findings fed straight back into the structure.
The visual layer pairs Montserrat with a calm palette of mint-teal and soft lavender — deliberately gentle for a product that lives next to health anxiety. The working prototype was tested with users to validate that the flows matched what people actually wanted.
Home
Appointments
Nearby
Parental
Account
04 — The product
Navigation stays flat and predictable. Every core task lives one tap from the bottom bar — no nested menus, no hunting.
Home
Each medicine is a card with its dose time, days, and a single on/off toggle. A running Left: 12 count flips to Refill needed! before a user runs out.
Appointments
Upcoming doctor visits, each with date, time, and a one-tap call to the clinic — medication and appointments finally in one place.
Parental
A grid of the people you look after. Tap in to see their medicine and appointments, and get nudged when someone needs a small reminder.
Nearby
A map of acclaimed pharmacies and clinics in the user's vicinity — the fourth research signal, built straight into the tab bar.
05 — Decisions
One toggle per medicine. Managing a whole schedule is a single tap — no forms, no confirmation dialogs to get lost in.
Inventory that warns early. The dose counter turns into a red “Refill needed!” well before zero, so no one is caught out mid-course.
Oversized type, generous targets. Large numerals and roomy hit areas keep the app usable for older users like Aurther without a separate “accessible” mode.
Pairing by QR, not setup. A caregiver adds a loved one with a single scan — the tech-averse user never has to configure anything themselves.
06 — Why it's personal
I forget my own medication sometimes — that's where the idea started. But the parental feature exists because of my grandmother, who can't use a smartphone at all. With Remedi, my sister or I handle her reminders remotely. The most important flow in this product is the one that runs when the primary user does nothing — because for some users, doing nothing is the default.
07 — Companion board
A visual companion to this page — board layouts, additional screens, and the research artefacts in presentation form — is posted on Behance.
Next — 03 / Building in public